Plum & Ashby

Advent Candle Large

£24
We’ve reinvented the traditional Christmas countdown with our seasonal, mulled wine inspired, Spiced Orange and Red Berry advent candle. Housed in our brown glass, with a countdown label. Simply light, enjoy the truly festive aroma and tick off the number when another day has past. Before you know it, Christmas day will be here and a few presents might have made it down the chimney – fingers crossed! Made in England with 100% natural plant wax, with 60 hours of burn time and made from the finest ingredients, this special candle comes packaged in a “24 Days & Counting” grey box.
The Fragrance
A crackling fire, cashmere socks and a steaming glass of mulled wine, enjoy our sweet spiced orange & red berry scent whilst enjoying the festive atmosphere. Fragrances of spiced oranges, juicy citrus and star anise paired with base notes of golden amber and warming cinnamon This sweet and luxurious fragrance will bring an instant winter joy to any room of the house.
We are happy to offer an exchange or refund on any unsuitable items within 14 days of receipt, provided they are unworn and in resale-able condition, with all original labels and swing tickets attached. Refunds exclude all shipping costs. Exchanges are only offered for the same style in a different size, if you wish to exchange for a different style we ask that you request a refund and place a new order for the new item. 

HOW TO RETURN YOUR ITEM(S)

  1. Contact us by email at hello@kjole.co.uk, include your name, order number, the item you are returning, the reason for your return and your preference of a refund or exchange.
  2. Package up your return items securely - we recommend that you post the parcel back to us using a recorded courier service. Please include the invoice for your purchase inside the parcel.
  3. Please return your item(s) in the packaging we sent them in to ensure the item(s) arrive at kjole in pristine condition.
  4. We will email you to confirm receipt of your returned item(s). Please note, until we receive your return, the item(s) and their condition remain your responsibility.
  5. We understand that you will want your refunds as soon as possible and we willl endeavour to do so, but sometimes this may take up to 14 days to be processed. Your refund will be credited back via the original method of payment. Delivery Charges are non-refundable. 

    ADDRESS FOR RETURNS

    kjole, 6 Albert Hill Street, Didsbury, M20 6RF

    • We process returns daily and will confirm when your refund or exchange has been processed by email. 


    Please contact kjole at hello@kjole.co.uk if you have any questions or need further help.


    RETURNS FAQS

    Do I have to pay for my return?

    Yes, customers are responsible for the cost of shipping returns back to us. If you have requested an exchange, we will ship the replacement item(s) back to you free of charge.

    Where do I find my order number?

    Your order number can be found in the subject line of both your 'order confirmation' and 'shipping confirmation' emails. 

    When will I receive my refund?

    We process all returns within 1-3 working days of receiving them. We will send you a 'refund notification' email to confirm that we have refunded your card. 

    How long will it take to send out my exchange items?

    We aim to process all returns within 1-3 working days of receiving them, although it can take longer during busy periods such as holidays and sale.

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