Plum & Ashby

Stop & Reflect Gift Set

£25

The perfect trio gift set is a great way to remind someone special to ‘Stop & Reflect’ with fragrances of Geranium & Sweet Orange, Wild Fig & Saffron and Green Fig. This gift set is the perfect reminder for someone to take time for themselves, helping them unwind, relax and feel soothed.

The Set Contains;
Our new Geranium & Sweet Orange Scented Votive Candle will add some candle-lit cosiness. Hand-poured by skilled craftsmen in the South of England, with 100% natural plant wax and cotton wicks, with a 20 hours burn time and the finest ingredients, our special votive scented candles come in a clear vessel. Infused with fragrant scents, our natural plant wax luxury candles are environmentally friendly, burn cleaner and longer and help to add an atmosphere to any room.

Our Wild Fig & Saffron Hand Cream boasts the aromas of sweet wild figs blended with fiery spices of saffron. Layer this light hand cream onto hands to leave skin hydrated and healthy with a lasting deep, musky fragrance. This hand cream is presented in a charming metal tube for an understated style, perfect to place next to the sink or in your bag when you’re on the go.

Our Green Fig Bath Foam has a subtle yet captivating fragrance, exotic Mediterranean figs, gently blended with woody notes from the eastern region where figs are grown. Pour a small amount of our lovely new moisturising bath foam into running water when drawing a bath to completely relax and unwind, this perfect addition to any bath is a joy for your skin as well as your nose! 

We are happy to offer an exchange or refund on any unsuitable items within 14 days of receipt, provided they are unworn and in resale-able condition, with all original labels and swing tickets attached. Refunds exclude all shipping costs. Exchanges are only offered for the same style in a different size, if you wish to exchange for a different style we ask that you request a refund and place a new order for the new item. 

HOW TO RETURN YOUR ITEM(S)

  1. Contact us by email at hello@kjole.co.uk, include your name, order number, the item you are returning, the reason for your return and your preference of a refund or exchange.
  2. Package up your return items securely - we recommend that you post the parcel back to us using a recorded courier service. Please include the invoice for your purchase inside the parcel.
  3. Please return your item(s) in the packaging we sent them in to ensure the item(s) arrive at kjole in pristine condition.
  4. We will email you to confirm receipt of your returned item(s). Please note, until we receive your return, the item(s) and their condition remain your responsibility.
  5. We understand that you will want your refunds as soon as possible and we willl endeavour to do so, but sometimes this may take up to 14 days to be processed. Your refund will be credited back via the original method of payment. Delivery Charges are non-refundable. 

    ADDRESS FOR RETURNS

    kjole, 6 Albert Hill Street, Didsbury, M20 6RF

    • We process returns daily and will confirm when your refund or exchange has been processed by email. 


    Please contact kjole at hello@kjole.co.uk if you have any questions or need further help.


    RETURNS FAQS

    Do I have to pay for my return?

    Yes, customers are responsible for the cost of shipping returns back to us. If you have requested an exchange, we will ship the replacement item(s) back to you free of charge.

    Where do I find my order number?

    Your order number can be found in the subject line of both your 'order confirmation' and 'shipping confirmation' emails. 

    When will I receive my refund?

    We process all returns within 1-3 working days of receiving them. We will send you a 'refund notification' email to confirm that we have refunded your card. 

    How long will it take to send out my exchange items?

    We aim to process all returns within 1-3 working days of receiving them, although it can take longer during busy periods such as holidays and sale.

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